Privacy policy: Fiercefishoceanadventures

Last Updated: August 27th, 2025

At Fierce Fish Ocean Adventures, we are committed to protecting the privacy of our guests. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or book our services. We adhere to the principles outlined in the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Information We Collect

We collect information you provide directly to us when you:

  • Book a tour (e.g., name, contact details, payment information, age/group size details, specific requests).
  • Contact us with inquiries or feedback.
  • Sign up for newsletters or promotional materials.

2. How We Use Your Information

We use your information to:

  • Process your bookings and payments.
  • Provide the tour services you have requested.
  • Communicate with you about your booking, tour details, or any changes (e.g., weather-related rescheduling).
  • Respond to your inquiries, concerns, or special requests.
  • Improve our services and enhance the customer experience.
  • For internal record keeping and administrative purposes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Payment processors to complete transactions.
  • Essential service providers who assist us in operating our business (e.g., booking system providers), under strict confidentiality agreements.
  • Law enforcement or government agencies if required by law.

4. How We Store and Protect Your Information

Your personal information is stored securely. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline to prevent unauthorized access, disclosure, alteration, or destruction.

5. Your Privacy Choices

  • Accessing Your Information: You have the right to request access to the personal information we hold about you.
  • Corrections: If you believe any information we hold is inaccurate or incomplete, please contact us to correct it.
  • Withdrawal of Consent: You may withdraw your consent for us to use your personal information, subject to legal or contractual restrictions.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us.

For more details on our use of cookies, please see our Cookie Notice.

 

Jason Morrow, FierceFishOceanAdventures